Privacy Policy
Effective Date: July 16, 2025 • Last Updated: July 16, 2025
Home Software respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
Account Information
- •Phone Number: Required for account verification and security
- •Email Address: Optional, used for account recovery and important notifications
- •Profile Information: Display name, profile picture, and bio (all optional)
Usage Information
- •Messages: Content of messages (end-to-end encrypted)
- •Metadata: Message timestamps and delivery status
- •Device Information: Device type, OS version, app version
- •Connection Information: IP address (temporarily for security)
2. How We Use Your Information
- •Service Delivery: Enable messaging between users and deliver notifications
- •Account Security: Protect against unauthorized access and fraud
- •Service Improvement: Analyze usage patterns to improve features
- •Legal Compliance: Comply with applicable laws and regulations
- •Customer Support: Respond to your inquiries and provide assistance
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in these circumstances:
- •With Your Consent: When you explicitly authorize us to share information
- •Service Providers: With trusted third parties who help us operate the Service
- •Legal Requirements: When required by law or to protect rights and safety
- •Business Transfers: In connection with a merger or acquisition (with notice)
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- ✓End-to-end encryption for all messages
- ✓Secure data transmission using TLS/SSL
- ✓Regular security audits and updates
- ✓Limited employee access to user data
5. Data Retention
We retain your personal information for as long as necessary to provide the Service and comply with legal obligations. When you delete your account, we delete or anonymize your personal information within 30 days, except where retention is required by law.
6. Your Privacy Rights
You have the following rights regarding your personal information:
- ✓Access: Request a copy of your personal information
- ✓Correction: Update or correct inaccurate information
- ✓Deletion: Request deletion of your account and data
- ✓Portability: Receive your data in a portable format
- ✓Objection: Object to certain processing of your data
- ✓Restriction: Request restriction of processing
7. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes indicates acceptance of the updated Policy.
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to opt-out of the sale of personal information (which we do not do) and the right to non-discrimination for exercising privacy rights.
Contact Privacy Officer
Home Software
484 Spadina Avenue, Toronto, ON M5S 0E4
Toronto, Ontario, Canada
Email: privacy@homesoftware.org
Phone: +1 (647) 473-8318